Privacy Policy

Welcome to Care With Dr. Raja (the “Website”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when you use our services — including visiting the Site, making appointments, submitting forms, or contact requests.

1. Information We Collect

We may collect the following categories of information:

Personal Information you provide directly: name, email address, phone number, address — when you fill contact or appointment forms, subscribe to newsletters, or otherwise contact us.
Health-related information (if provided): If you voluntarily provide medical or health-related data (e.g. concerns, symptoms, history), that will also be considered personal data.
Usage & Technical Data: We may automatically collect information about how you access and use our Website. This may include IP address, browser type/version, operating system, device information, pages visited, time and date of visits, duration, and other diagnostic data.
Cookies and similar tracking technologies: We may use cookies (or similar technologies) to recognize returning users, improve functionality, analyze usage, and for other site-management purposes.

We use collected information for purposes such as:

Providing and managing the services you request (appointments, consultations, contact).
Responding to your inquiries or messages.
Improving, maintaining, and optimizing our Website and services.
Sending updates, newsletters, or communications — but only if you have opted in for these.
Complying with legal duties and enforcing our Terms & Conditions.

If you provide health-related or medical data, we treat it with extra care and use it only for the purposes for which you provided consent (e.g. consultation).

3. Data Sharing & Third Parties

We do not sell or rent your personal data to third parties.

We may share your information only when necessary: for example, with service providers (hosting, emailing/subscription service, analytics, payment/booking processing) to run the Website and its features. Any third-party provider we use will be obligated to keep your data secure and only process it for the purposes for which it is shared. iubenda.com+1

We may also disclose your information if required by law, or to protect rights, property or safety.

4. Data Security & Retention

We employ reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

We keep your personal information only as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.

If you provided health-related data for a consultation, such data will be treated with confidentiality and stored securely.

5. Your Rights

Depending on applicable law and circumstances, you may have certain rights over your personal data, including:

The right to access the data we hold about you.
The right to correct or update inaccurate or incomplete data.
The right to request deletion of your personal data.
The right to object to or restrict certain data processing.

If you wish to exercise any of these rights, or have questions about your data, please contact us (see below).

6. Cookies & Tracking

Our Website uses cookies and similar technologies to provide functionality and improve user experience. Most browsers are configured to accept cookies by default. You may choose to disable cookies via your browser settings — however, doing so may limit certain features of the site.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us — we will take steps to remove that data.

8. External Links

Our Website may contain links to external websites (e.g. reference articles, partner sites). We have no control over those external sites, and this Privacy Policy applies only to our Website. We encourage you to review the privacy policies of any external websites you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top, and — where appropriate — notify users via email or a notice on the Website.

We encourage you to review this Policy periodically to stay informed about how we are protecting your information.