Terms and Conditions

Welcome to carewithdrraja.com (the “Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site — including any services, content, and online consultations offered by us (collectively, the “Services”). By accessing or using the Site, you agree to these Terms.

1. Who We Are

The Site is operated by “Health Matters with Dr. RN Raja” (or your legal entity name).
Contact Information:
- Phone: +92 300 451 3431
- Email: [email protected]
- Address: Gulberg Chowk, Civil Lines, Mianwali, Pakistan

2. Use of the Site & Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction) to use this Site/Services.
By using this Site, you represent and warrant that you have the legal capacity to form a binding contract and comply with these Terms.
You agree to use the Site and Services only for lawful and permitted purposes, and in a way that does not violate any applicable local, national, or international laws or regulations.

3. Intellectual Property

All content on the Site — including text, images, graphics, videos, and other material — is owned by or licensed to us, unless otherwise stated.
You may view and download content for your personal, non-commercial use only. You may not copy, modify, distribute, reproduce, publicly display, or commercially exploit any content without our prior written permission.

4. Medical Information Disclaimer

The content on this Site (including blog posts, articles, and any online consultation advice) is provided for general informational purposes only and does not constitute professional medical advice.
Use of the Site or Services does not create a doctor-patient relationship. Always consult a qualified medical professional in person for any diagnosis or treatment.
We disclaim any liability for decisions made based on information from the Site.

5. Online Consultation & Appointment Booking

If you book an online consultation through the Site, you agree to provide accurate and complete personal and medical information as requested.
We reserve the right to refuse or cancel appointments or consultations at our discretion.
Payment (if applicable) must be completed prior to the scheduled consultation or as specified at checkout.
We are not liable for any failure or delay in providing services due to circumstances beyond our control (e.g. internet issues, force majeure, patient-side issues).

6. Prohibited Activities

When using the Site or Services, you must not:

Violate any laws or regulations.
Post or transmit harmful, abusive, defamatory, obscene, or offensive content.
Attempt to gain unauthorized access to our systems or other users’ accounts.
Use the Site or Services for fraudulent or commercial purposes without our permission.
Use automated systems (bots, scrapers, crawlers) to access or collect data from the Site without authorization.

7. Termination & Suspension

We reserve the right to suspend or terminate your access to the Site or Services — with or without notice — if you violate these Terms.
Upon termination, your right to use the Site and Services ends immediately.
Sections that by their nature should survive termination (e.g. Intellectual Property, Disclaimers, Limitation of Liability) will remain in effect.

8. Limitation of Liability & Disclaimers

The Site and Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
We disclaim all warranties, including any implied warranties of accuracy, completeness, reliability, merchantability, or fitness for a particular purpose.
To the fullest extent permitted by law, we — and our doctors, employees, affiliates, or agents — shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from your use of (or inability to use) the Site or Services, even if we have been advised of the possibility of such damages.

9. Changes to Terms

We may update or revise these Terms at any time. The “Last updated” date at the top will reflect the revision date.
It is your responsibility to review these Terms periodically. Your continued use of the Site after changes constitutes your acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Pakistan.
Any disputes arising out of or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts in Pakistan.